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Targeted Improvement Projects
Do you have a process that needs some focused
attention? Identify real issues, analyze root causes,
develop a
streamlined process and implement an action plan? Perhaps we can
help you with a Targeted Improvement Project. This approach is
appropriate where you expect that the results can be
implemented
within two months to a year.
A Targeted Improvement Project is:
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A
several month project
with
your subject matter specialists from different levels in your
company focused on redesigning an operational level process in a
pre-defined area. |
Targeted Improvement Projects are designed to:
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Apply leading practices |
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Resolve communication gaps |
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Develop a common
understanding across all participants on how the process will
work |
Our objective is to help you rapidly find and
implement the 80% solution to quickly
realize benefits, rather than to drag the project out
to reach the unattainable 100% solution.
This project incorporates a number of steps
including:
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Project scoping and kick off
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Current process mapping
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Organization Structure
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Performance Measures and
Metrics
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Issues analysis
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Develop future process
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Evaluate issues resolution
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Identify future organization
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Identify future performance
measures
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Develop implementation plan,
policies and training
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Project expected benefit
Example: In one
Targeted Improvement Project for a $1 billion distribution
company we redesigned the customer credit process to reduce the
number of credits issued to customers by 23%. This resulted in
greater employee productivity and improved cash flow.
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